In the vast jungle of music streaming platforms out there, Amazon Music can get a little lost in the mix. The included-with-Prime tier might not garner the same amount of attention as the Spotifys and Apple Musics of the world, but it does offer a 100 million song library, high-resolution and spatial audio playback, a robust podcast library, Alexa voice control, and a pretty amiable user interface.
Some users, however, are feeling a little ripped off after the company made some changes to its Music Unlimited service. As a lifelong music geek, I can totally sympathize with anyone freaking out when they suddenly realize a platform they’ve been using for years is now working differently than before.
The good news is that you have a few options for canceling your subscription in the event of dissatisfaction. You can do it from your computer or laptop via the web, or you can use the Android or iOS app to get the job done. The process is fairly straightforward and shouldn’t take more than a few minutes to complete.
First, you’ll want to open up the web browser on your computer or laptop. From there, head to the Amazon Music website here and sign in if you aren’t already. Once you’re signed in, click on the “Your Amazon Music Settings” option near the top of the page. This will take you to a new page where you’ll see that you can cancel your membership.
You’ll also have the option to change your plan from an ad-free, monthly billing cycle to an annual subscription or vice versa during this part of the cancellation process. This isn’t a mandatory change, but it’s a nice option to have available to you in case you decide to cancel your membership altogether or just want to do so on a different schedule.
From here, you’ll be able to select whether or not you want to keep your Music Unlimited playlists after you cancel. You’ll be able to choose whether you want them to be downloaded to your device for offline listening or not, and you can set the sleep timer to stop playing music at an agreed-upon interval.
Another great feature is the X-Ray feature that allows you to view song lyrics, album art, and additional info about artists and tracks right within the app. You can even jump to specific sections of a song with it, which is super helpful for catching up on lyrics or learning the words to a new favorite.
Lastly, you can download your personal library of songs to your devices so that they remain accessible after you cancel your subscription. This is an excellent feature to have, and it’s one of the main reasons I kept my subscription when I tried it out for a few months. Ultimately, though, the lack of a physical library for offline listening and the inability to easily transfer my playlists elsewhere were just too much for me.