Founded in July 2004, Yelp is the leading local platform for real word-of-mouth on everything from boutiques and mechanics to restaurants and dentists. The website and mobile app connect people with great local businesses by providing information, photos and reviews. In addition, Yelp offers tools that help businesses manage their online reputation. While some businesses love Yelp, others are not so happy with it. The free exposure and social proof that Yelp provides are hard to ignore, but there are also complaints that it can be pushy in trying to sell advertising and that it is difficult, or even impossible, to get negative reviews removed.
How Can You Contact Yelp?
The best way to contact Yelp is by email. You can use the contact form on the company’s website or you can email customer support directly. The company’s support team is available 24/7. You can also call the company’s phone number if you prefer.
You can also reach out to the company via Twitter. The company’s Twitter account is @Yelp and it frequently posts information about promotions and new features that are available to customers.
While some critics have accused Yelp of promoting bad business, most consumers find the site helpful. The site has millions of users and provides a wide variety of useful information on a wide range of businesses. Many businesses that have a good Yelp rating have seen an increase in business as a result of having positive reviews on the site. The company has been sued for aggressive advertising, but Stoppelman has refused to sell the company to Google, who offered to buy it for $550 million in 2005.
In addition to posting positive reviews, it’s important for businesses to respond to negative reviews quickly and professionally. This can help repair any damage that may have been done by a single negative review and it shows that the business cares about its customers. Negative reviews can be used as a sales tool, as well, by showing potential customers that the business is willing to address any problems.
Having a solid Yelp profile is essential for businesses of all sizes. However, a large number of bad reviews can be detrimental to any business, no matter how popular it is. While it is possible to get bad reviews removed from Yelp, this process can be lengthy and frustrating. To make sure that your Yelp profile is as effective as possible, follow these four tips.