How Do I Talk to a Live Person at Microsoft?

Phone number

Microsoft provides customer service by phone or live chat in the US. You can call 1-800-426-6544 for support, or visit this page for online chat support if a representative from Microsoft isn’t immediately available; otherwise you will see an instant chat message stating “Instant Chat: Customer Service Agents are currently Offline”.

Microsoft customer service can be reached through their website or email; however, be aware of any attempts at scamming you for computer fixes; any such calls or emails should be avoided as these could be from unscrupulous companies attempting to take your money and run off with it. Another helpful solution would be the Microsoft Answer Desk which offers paid online help services.

Microsoft Corporation produces a wide variety of software and services, such as Windows operating systems, Office suite, Internet Explorer/Edge web browsers and Xbox video game consoles and Surface computers. Furthermore, this company ranks amongst one of the world’s largest and most valuable technology firms.

Though Microsoft is well-known for its software products, their tech support department hasn’t always lived up to their reputation. Recently, Redmond-based tech giant has fallen down several positions on a list of the world’s worst support departments due to cowardly customer-service agents, lazy online strategies and digital ghosting which have caused dissatisfied customers.

Microsoft previously handled PSTN porting and number provision issues through specific emails like and; now they offer an improved portal dedicated to PSTN cases that makes managing multiple organisations much simpler.

If you are an active business user of Microsoft 365 Phone System, the portal offers an easy way for you to communicate with their team. With simple navigation and answers readily available at the click of a mouse, the portal allows for fast solutions. Alternatively, contact your reseller or the Microsoft Account Team directly – upload a list of porting numbers with an LOA (letter of authorization) for processing as well.

Email address

If you are having issues with your Microsoft account, contact the support team via email for help. They will respond within one business day with resolutions or use online chat to speak directly with an agent.

Microsoft support team is available 24×7 to offer assistance with various products and services, such as billing concerns, technical issues and general inquiries. They can assist you with billing concerns, technical inquiries and general inquiries as well as resolve any issues with your computer and reset its password or security information if needed.

If the online chat feature was ineffective in helping to solve your issue, Microsoft provides a toll-free phone number as an alternate means. Furthermore, visiting their website offers additional information regarding products offered and customers can share their experience on GetHuman (a free web forum where customers discuss experiences with customer service representatives). It doesn’t respond directly to emails sent from Microsoft – Tech Support; rather it serves as a great resource for tips on reaching customer service representatives directly.

Live chat

Use chat to engage your website visitors directly from the collaboration tools you already use, whether Slack or Teams. Conduct conversations about pre-sales and support queries while our beautiful app can easily integrate with them on their websites, Slack channels or Teams channels.

Our Microsoft Teams integration gives you the power to automate and cover a wide array of customer service use cases. Create a chat bot, set reply shortcuts and view visitor data and transcripts in one central place – without paying per agent pricing! Create as many team members as you need without per agent pricing being an issue.

We provide an easy API for prepopulating visitor details and transmitting chat data between systems. Give your agents a personalized touch by using agent profile photos and display names to differentiate themselves, while our third party integrations let them send leads and chat reports anywhere at anytime.