How Do I Talk to a Live Person at AOL?
AOL is a technology company specializing in Internet services, television programming, mobile apps and brand integration/advertising through their platform called ONE by AOL. AOL was first created as an instant messaging and dial-up Internet provider during its founding years; by 2009 however, its market share began declining drastically after it was spun off from Time Warner and sold to Verizon; since then it has seen its market share decrease steadily since. AOL announced their leadership team on Thursday; former Yahoo executive Tim Mahlman will oversee advertising, former AOL executive Atte Lahtiranta will oversee tech whereas former Time Warner/Verizon executive Ralf Jacob will oversee digital media.
How Can I Communicate With Live Person at AOL
If you need to connect with a human at AOL, their phone support line offers round-the-clock help if that is what is required of you. From account assistance and advice through to telephone advice lines – AOL provides all this and more through their staff at their phone support line!
Call AOL Customer Care team on 1800-827-6364, email them, or use their phone support line if your issue needs immediate resolution. It is the fastest and safest way of reaching someone from AOL quickly; guaranteeing you speak directly to someone as opposed to being connected through voicemail messages or other electronic methods.
AOL provides more than phone and email support; their online resources may also help resolve issues quickly. These include an FAQ page, forum discussion threads and an article with instructions on how to troubleshoot common problems with your AOL service. These tools may prove beneficial should you not be able to fix an issue yourself but may not be sufficient enough for more complex issues.
If your computer is improperly configured, certain features of AOL services such as AIM chat may become inaccessible to you – including its chat program! In order to ensure you have the appropriate software installed on your computer and ensure it functions as it should, AOL offers a free tool called Check for AOL Software that scans for certain files on your system; once found it will provide information if they are missing or corrupted.
In 2010, AOL became involved in a class action lawsuit over their billing methodology for minutes used on instant messaging system. According to the suit, AOL rounded off seconds to the nearest minute when billing users, meaning charges could incur even when users had not used chat program for full minute. AOL later altered how it calculated chat usage but could not avoid settlement fee.
Speak to an AOL employee may be irritating, but it may be necessary if you need assistance in canceling or getting assistance for technical problems. Unfortunately, AOL does not offer the ability to cancel online and its call centers are frequently busy – if this becomes frustrating for you try recording the call as this will document any disputes and show proof of previous attempts at contact between yourself and them.
