Most wireless mice come equipped with a resync button that, when pressed, reconnects the mouse with its receiver. This can help restore functionality after restarting or resetting of an operating system or restarting of your mouse and receiver.
When your mouse stops working properly, there are various causes ranging from interference to damage in one or more components. As a starting point, we advise checking its batteries.
Table of Contents
1. Check the batteries
Wireless mouses are convenient, yet sometimes malfunction due to external or internal damages. Before performing further troubleshooting steps, make sure the battery are new and fully charged, and ensure that the mouse isn’t overheating.
If your computer runs Windows, the easiest way to assess its battery life of its mouse is through opening its Settings App and accessing Bluetooth menu. From here you can see its battery percentage as well as whether or not it has been paired with your laptop or desktop; if not you can pair it using one of its buttons located either on its mouse itself or its USB receiver.
Download and install the Razer Synapse software to check the battery status of your mouse directly from your computer’s main screen, available free on their website. Furthermore, this software also enables you to connect it with multiple computers at once as well as showing you all available devices.
Mac users: If your mouse features an LED that indicates its battery status, follow the instructions in its manual to remove and replace its batteries with new ones – as doing so could potentially solve many issues associated with them.
Once your mouse has received fresh batteries, try to resynch it with its receiver. Experimentation may be necessary as some devices require being synched to specific channels in order to work.
If your mouse disconnects after rebooting the operating system or installing driver updates, resynching may be necessary. Rebooting and connecting it to another computer will help determine whether the issue lies with either mouse or computer.
2. Check the receiver
If your mouse still won’t work after you reinstall its drivers, the issue could lie with its receiver. A receiver typically takes the form of a USB dongle that connects directly into one of your computer’s USB ports; when attached properly it should glow brightly like an LED flash drive. To test out which port your receiver might work in best, inserting it into a different port may solve any potential issues.
If it doesn’t, the receiver might need replacing. You’ll find it in a compartment at the bottom of your wireless mouse; for older models with integrated dongles, contact customer support of that particular mouse manufacturer for further guidance on where you can obtain replacements.
Wireless mice send electromagnetic signals that transmit information about how you move and click your mouse, while its receiver connects to your computer decodes them and passes on this information to mouse driver software and operating systems. If the mouse’s receiver becomes disabled it won’t be able to transmit this data, rendering your mouse useless.
There may be many reasons for a wireless mouse receiver not functioning correctly, with one of the most likely being incorrect insertion of the cable into its slot. To fix this, unplug it, wait a few seconds, and plug it back in as this should reset and clear out any interference preventing communication between it and your laptop.
One reason a wireless mouse might stop working is being out of range of its receiver, such as if you move too far away from it or it loses connection with it. To reestablish connectivity and reset your receiver by pressing its reset button (typically found next to battery slot on most wireless mice).
3. Check the software
Sometimes it isn’t your mouse that has issues; rather it could be software running on your PC that causes it to stop functioning correctly. Try disabling any third-party applications running in the background as this could interfere with mouse performance. Launch System Configuration and select Services tab; for each service listed select it to Disabled then OK; close main System Configuration box before closing or rebooting PC to ensure these changes take effect.
Advanced Driver Updater can also be a helpful way to quickly find and download the most up-to-date drivers for all of the hardware devices on your computer, helping to address issues caused by outdated or missing drivers.
If the problem with your wireless mouse persists after trying these tips, replacing it may be necessary. Before doing so, be sure to backup any essential files on your computer in case anything unexpected should arise from replacing hardware components.
Change the USB port where your mouse is connected as this may help in cases where its function has failed or it interferes with other devices nearby.
If the cursor speed on your mouse is too slow, try increasing its Cursor Speed setting on your computer by pressing Windows+S, typing Mouse Settings and choosing Open; to increase it further simply drag the slider rightward.
Corsair provides an easy process that will revert your mouse back to factory settings. Simply place it on a flat surface, press both left- and right-click buttons simultaneously for seven seconds, and watch as the LED lights on the mouse begin flashing.
Your mouse can also be reset using the Device Manager menu on your PC. Simply press Windows+X and select Device Manager from the list of options; expand Mice and Other Pointing Devices category; find your mouse from list; expand Mice and Other Pointing Devices again; uninstall from list in confirmation window, restart PC to activate new drivers – everything should now work perfectly!
4. Check the connection
Wireless mice must reach the USB receiver in order to connect with computers, and any obstacles in its path or any interference from other devices could create issues with connectivity. Try moving the mouse around or testing it on another computer if this still doesn’t work; otherwise, there could be hardware issues involved.
Sometimes a wireless mouse may stop connecting to a computer for unknown reasons, which could be caused by either an improperly installed dongle or incorrect configuration of the mouse itself. First check whether or not your mouse is powered on and configured correctly (many mice offer a channel button near their reset/on/off switch that you should press to change channels).
After setting up the mouse and verifying that it’s connected properly to its dongle, it is a good practice to restart your computer in order to clear away any systemic issues which might interfere with its proper function. Doing this may restore any issues with its proper working.
Try switching out USB ports as this may solve the issue. Also remove any devices that could interfere with the mouse connection; if that fails then its likely that its USB receiver has become damaged and must be replaced.
Utilizing Driver Easy can help address issues associated with outdated or missing drivers. With this program, it is easy to detect any missing or outdated drivers and update them automatically – saving both time and effort as well as any mistakes that might otherwise arise when manually updating drivers yourself. Click here to download it free now and see how it can benefit you! Additionally, Windows provides its own built-in Driver Management Tool so you can scan your PC automatically update all of its drivers without the risk of losing work or needing to reinstall your entire operating system.