If you are using Viber and you are unable to send any messages, it may be a good idea to reinstall the app. This should fix the problem. Alternatively, you can purchase a new SIM card and get your phone number activated. The next time you need to communicate with your friends, family, and colleagues, you can easily do so.
There are two major issues that you might encounter with the Viber app. First, you may not be able to receive any SMS or MMS. And second, you may not be able to make a call from your mobile. While the former is a simple matter of reinstalling the app, the latter will require you to talk to an operator.
You might also have a problem receiving the elusive Viber Activation Code. When this happens, you can try a few tricks before resorting to calling a technical support service.
Firstly, you need to ensure that you have an active internet connection. Also, be sure that you have sufficient memory and data storage on your device. Finally, you should ensure that you are using the latest version of the app. As a matter of fact, this is one of the most important steps to take if you are trying to send or receive messages.
Aside from that, you should also check your cellular data and Wi-Fi settings to see if you have any issues. For example, you might have an overloaded cache. If the cache is bigger than the device’s available memory, the app will stop working.
It’s not a surprise that you might be unable to activate your account. To do so, you will need to obtain a code from the cellular network. Some of the more common reasons for this include a blocked number, an invalid security code, or a suspected violation of the company’s “out fair usage principles.”
Lastly, you might be able to receive a code from the company via an SMS message. However, this is not the quickest method. Rather, you will have to wait up to 24 hours before you can receive the code.
In addition, you will be asked to confirm your phone number. On occasion, you might receive an activation code by email or by phone. Another option is to use the app’s automatic callback function. If you are able to receive this, then you are well on your way to having your Viber account activated.
Hopefully, these tips have helped you solve your problem. If you still cannot fix your Viber problem, you can contact a customer support representative at the earliest convenience. But before you do that, be sure to back up your Viber chats and other important information first. By doing so, you will have a much easier time fixing your problems in the future. Moreover, you can always reinstall the app if the aforementioned solutions don’t help.
Now, the best part is that this solution will work for any Android app.