Can You Cancel Your Planet Fitness Membership Online?
Planet Fitness is one of the world’s most beloved gyms, and you may already have a membership there. However, if you find that you are not satisfied with your membership for any reason (i.e., an injury or health condition), cancellation may be in order – or simply taking a break from exercising altogether!
Canceling Your Planet Fitness Membership
Cancelling your Planet Fitness membership is a straightforward process that involves visiting the front desk staff at your nearest Planet Fitness location and speaking with their front desk staff. This will verify your identity and give you access to a cancellation form which must then be filled out.
If you can’t make it in person to the gym, a written request for cancellation can be sent. Make sure to include all of your personal information and when you would like to end your membership.
Additionally, you should present valid identification such as a driver’s license or passport to the Planet Fitness front desk before being granted a refund. This step is essential since they will need to confirm your identity prior to issuing you with your refund.
Before canceling your membership, be sure to read through the terms and conditions of your plan as some require different requirements. For instance, some require you to give 30 days notice prior to cancelling.
It is recommended that you send your cancellation letter through certified mail, which allows the letter to be tracked and delivered directly to the gym in question. Doing this will guarantee that you do not get charged for another month’s membership fee until after receiving confirmation of receipt.
Planet Fitness strongly suggests that you adhere to the instructions outlined in your letter sent to them. Doing this can help avoid any miscommunication or misunderstanding on their end.
To simplify the cancellation process, download a cancellation form from Planet Fitness website or ask a representative at your local club for one. Be sure to write down an explanation of why you are canceling your membership on the form, along with your name, address, phone number, and Planet Fitness membership number.
Your cancellation letter should also include the dates that you will be unable to attend the gym or use their equipment due to illness, injury, or another reason. Furthermore, include any relevant documentation such as a doctor’s note if applicable.
Sending your cancellation letter to Planet Fitness via certified mail, which is the most official method of delivery, will guarantee its receipt and ensure the company can track it.
Be aware that some Planet Fitness locations will not accept cancellation requests via email or online. This is because these businesses are individually owned franchises and must abide by strict laws and policies.
